Odds & Ends

Custom Design

If you are looking to create invitations or specialized stationery, we invite you to visit our Custom Design page for samples of our work. For more information, please fill out our request form and we will get in touch with you to create a unique product that will be sure to make a lasting impression and set the tone of your event. Once we have discussed design options, we will review pricing, turn around, and begin the process of creating the perfect product to suit your needs. We look forward to hearing from you.

 

Credit

We accept VISA, MC, American Express and Discover.


Gift Wrap

We are happy to gift wrap your order for an additional fee of $5.00.  Your gift will arrive wrapped in kraft paper and decorated to match the gift, theme or event.  Specify the occasion (thank-you, birthday, congrats, new baby) during your ordering process and we’ll add a tag for that too.


Order Processing

All of our products are individually created, hand embellished, wrapped and packed for shipping.  Every order is important to us and we always strive for perfection.  Orders generally ship within 5 business days unless otherwise specified.

 

Privacy & Security

We are a boutique company and we hold our customer relationships in the highest regard.  Under NO circumstances will we ever sell, trade or give away any information you provide during the ordering process.  

We take security seriously and will take all measures to protect your privacy and personal information.  Transactions on our site are secured using Stripe or Paypal.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Rush

In a hurry to receive your order?  We are happy to expedite your order for an additional $15 rush fee.  Please contact us immediately after your order is placed (via email) so we are made aware of your timing needs.


Sales Tax

California residents will be charged 9% sales tax.   


Satisfaction & Returns

While personalized stationery cannot be returned, we want our customers to be completely satisfied with our products.  If there is a problem with your order, please contact us at 925-425-0125.


Shipping

We currently ship within the United States.  If you live outside the US and are interested in our products, please contact us at info@cardeblanche.com and we’ll do our best to accommodate your needs.

Your order will be shipped to you via the good ol’ USPS Priority Mail.  Orders up to $40 will incur a $7 shipping charge.  Those $41 and above will be charged $12.00. 

For local CA customers, please select 'Pick-Up' if you plan on stopping by to get your order.


Wholesale

If you are a retailer interested in carrying our products in your store, email us at info@cardeblanche.com to discuss which items are available for wholesale.